Our customer service. We very much care about our valued buyers. If you have any questions or concerns, we will be very glad to help you. We try our best to reply to your messages within 12 hours!
Thank you for your order, We strive to ship orders as quickly as possible.
SHIPPING FEE
We Offer Free shipping for All Orders.
Receiving Time
Receiving Time = Processing Time + Shipping Time
Processing Time
3-5 business days (Mon-Fri)
Shipping Time
Standard Shipping: 5-20 business days (Mon-Fri)
Rush DHL / FedEx / UPS Shipping (5-15 business days) (Mon-Fri)
We offer Free U.S. Shipping on all orders with standard shipping (5-15 business days) (Mon-Fri) worldwide. DHL / FedEx / UPS are our primary carriers.
In the meantime, we also offer Expedited DHL / FedEx / UPS Shipping service (5-15 business days) (Mon-Fri).The cost for expedited DHL service to United States is
Purchasing expedited shipping does not shorten production time, it only speeds up the shipping time.
You will receive a shipping confirmation email once your order is ready to ship.
Tracking & Additional Shipping Methods
Each parcel will have a tracking number that will be sent after dispatch. The customer can use this number to track the progress of their purchase and estimated arrival time.
By default, parcels are delivered to your door, elsewhere to the closest drop-off point. If you require express shipping, you can contact us directly to discuss the best possible method.
RETURNS AND EXCHANGES
Please note: Return and exchange your items within Thirty days after receiving your order. See conditions and procedure in our Returns & Refund.